Effective 22 September 2026

Privacy Notice / Notis Privasi

WE ON LOGISTIC (M) SDN BHD (SSM 202401027544 (1573393-M)) is responsible for personal data processed through our websites, transport portal, trading portal and related services.

Data we collect / Data yang kami kumpulkan

Depending on the service, this may include your name, contact details, identity or company-registration details, delivery addresses, shipment and parcel information, invoices, payment records, bank-account details, uploaded documents, correspondence, device information and security logs. Please provide only information required for the requested service.

Purposes / Tujuan

We use data to answer enquiries, create and secure accounts, provide quotations and logistics or procurement services, process payments, verify businesses, manage deliveries, provide support, prevent fraud, meet accounting and legal duties, and improve service reliability.

Disclosure and overseas processing / Pendedahan dan pemprosesan luar negara

Data may be shared only where necessary with freight and customs partners, warehouses, carriers, payment providers such as Billplz, email and identity providers, IT and cloud service providers, and authorities where required by law. Some providers or logistics partners may process data outside Malaysia. We require appropriate handling and limit disclosure to the relevant purpose.

Retention and security / Penyimpanan dan keselamatan

We retain information only while needed for the stated purposes, dispute handling and applicable legal, tax or accounting requirements. We use access controls, authentication, logging, backups and encrypted connections, but no internet service can guarantee absolute security.

Your choices and rights / Pilihan dan hak anda

You may request access or correction, withdraw consent where processing depends on consent, ask about disclosures, or raise a privacy complaint. Withdrawal may affect services that require the information.

Contact / Hubungi kami

Email [email protected] or WhatsApp 60 11-2078 1105. We may update this notice when our services or legal obligations change.

Ringkasan Bahasa Malaysia: Kami mengumpul data yang diperlukan untuk pertanyaan, akaun, penghantaran, perolehan, pembayaran, sokongan, keselamatan dan pematuhan undang-undang. Data hanya dikongsi dengan penyedia dan pihak berkuasa yang berkaitan apabila perlu. Anda boleh meminta akses atau pembetulan, menarik balik persetujuan yang berkenaan, atau membuat aduan melalui butiran hubungan di atas.