FAQ
Straight answers about freight forwarding, customs clearance, sourcing, air freight and cross-border services.
Yes. WE ON LOGISTIC offers door-to-door LCL consolidation from China to Malaysia, so small and medium-volume shipments can be consolidated at our 35,000 sq ft facility in Sanshui, Foshan instead of requiring a full container.
Our customs clearance is completed within 78 hours, covering the applicable documentation, declarations, permits, duties and tax handling required for the shipment.
Yes. We arrange full-container FCL shipping to and from 196 countries worldwide. Cold-chain cargo is excluded from this service.
Yes. We provide air freight customs clearance support at Kuala Lumpur International Airport, including documentation coordination from arrival through release.
Yes. Our purchasing agent service can help source suppliers, coordinate factory vetting and negotiation, and arrange procurement documentation. Malaysian e-Invoice documentation is issued for purchases handled through the service.
It depends on the product. We can help review the cargo information and advise what import permit, HS code or customs documentation may need to be checked before shipment. Final regulatory requirements are subject to verification.
Yes. We support FCL freight between Malaysia and Vietnam. Cargo acceptance, service terms and any special coverage conditions should be confirmed with our team before booking.
Yes. We assist SMEs with company incorporation and business registration coordination in 80 countries.
Tell us what you are shipping, where it is coming from and where it needs to go.